157 Castel Hill Ave,

New Addington , Corydon,


Email Address

The terms of use that apply to our website, https://my-plumber.co.uk/, are provided below. These terms govern the use of our website by all visitors, whether they are guests or registered users. We kindly request that you carefully read and understand these terms before using our website. By using our website, you indicate that you fully understand, accept, and agree to abide by these terms of use. If you do not agree with these terms, please refrain from using our website.

1. Access to Our Site

1.1     Access to our website is granted on a temporary basis, and we reserve the right to withdraw or modify the service we provide without notice (as explained below). We are not liable if our website is unavailable at any time or for any period, for any reason.

1.2  Occasionally, we may restrict access to certain pages or the entire website to registered users only.

1.3   If you are provided with a user identification code, password, or any other information as part of our security protocols, you must treat it as confidential and not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time if you fail to comply with any of the terms of use.

1.4  You are responsible for making all necessary arrangements to access our website. You are also responsible for ensuring that all individuals accessing our website through your internet connection and electronic device are aware of these terms and agree to comply with them.

2. Transactions Conducted Through Our Website and Your Liability


2.1 We act as an introductory agent for service providers, authorized by them to enter into a contract with you on their behalf. We handle your booking inquiries, allocate bookings to available service providers, and send you an email with the booking details and a link to the Services Terms and Conditions.

2.2 By agreeing to the Services Terms and Conditions and the terms outlined in the email using the provided link, you enter into a contract with the service provider.

2.3 Your contract is with the service provider, and they are solely responsible for providing the services. Please read the Services Terms and Conditions carefully, as they will be legally binding once you indicate your agreement.

2.4 While the service provider is providing the services, we will be your main point of contact. We also process all non-cash payments on behalf of the service provider.

2.5 While we make every effort to vet and select suitable service providers, we are not responsible for the provision of the services you have booked. You agree that we have no direct or indirect responsibility and incur no liability of any kind for the services you have booked.

2.6 We appreciate your feedback about service providers. If you encounter any issues with a particular service provider, please contact us as soon as possible at 020 3746 2535.

3. Intellectual Property Rights

3.1 We own all intellectual property rights for our website and the materials published on it. These works are protected by copyright laws and international treaties, and all rights are reserved.

3.2 You may print or download extracts of any page(s) from our site for your personal reference. You may also bring the material posted on our site to the attention of others within your organization.

3.3 You may not modify the paper or digital copies of any materials you have printed or downloaded. You may not use any illustrations, photographs, videos, audio material, or graphics separately from the accompanying text.

3.4  Our status as the authors of the material on our site (and that of any identified contributors) must always be acknowledged.

3.5 You may not use any part of the materials on our site for commercial purposes without obtaining a license from us.

3.6 If you print, copy, or download any part of our site in breach of these terms of use, your right to use our site will cease immediately, and you must return or destroy any copies of the materials you have made.

4. Reliance on Published Information

4.1 Commentary and other materials published on our website are provided for general information purposes only and do not constitute advice.

4.2 We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website or by anyone who may be informed of their contents.

5. Regular Updates to Our Website

5.1 We regularly update the appearance and content of our website, and these updates may occur at any time. We may also suspend access to our website or close it indefinitely, if necessary.

5.2 The material published on our website may be out of date at any given time, and we are under no obligation to update it.

6. Liability for Material Published on Our Website

6.1 The material posted on our website is provided without any conditions, guarantees, or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies, and third parties connected to us expressly exclude:

6.1.1 All conditions, warranties, and otherdisclaimers, whether express or implied, including but not limited to any warranties of accuracy, completeness, non-infringement, merchantability, or fitness for a particular purpose;

6.1.2 Any liability for direct, indirect, or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it, and any materials posted on it; and

6.1.3 Any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time, and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

6.2 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability that cannot be excluded or limited under applicable law.

7. Information about You and Your Visits to Our Website

We process information about you in accordance with our privacy policy. By using our website, you consent to such processing and warrant that all data provided by you is accurate.

8. Viruses, Hacking, and Other Offenses

8.1 You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our website, the server on which our website is stored, or any server, computer, or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

8.2 By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990 or similar legislation. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

8.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our website or to your downloading of any material posted on it or on any website linked to it.

9. Links to and from Our Website

9.1 Our website may contain links to third-party websites and resources provided by third parties. These links are provided for your convenience only. We have no control over the contents of those websites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

9.2 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

9.3 You must not establish a link from any website that is not owned by you.

9.4 Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our terms of use.

10. Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from or related to a visit to our website, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

11. Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our website.

12. Your Concerns

If you have any concerns about material that appears on our website, please contact us at support@my-plumber.co.uk.

Thank you for visiting our website.

Emergency Plumbing